RR
Rumba R
1 reviews | Active since Aug 2025
01 Aug 2025, 15:55
I would like to write a review about Oneplan Insurance Wisane was the most patient and helpful person although i was very upset about the dealing with different agents all the time and having to repeat the process but Wisane was so calm and assisted in th
I would like to write a review about Oneplan Insurance Wisane was the most patient and helpful person although i was very upset about the dealing with different agents all the time and having to repeat the process but Wisane was so calm and assisted in the most amicable way possible bearing in my he was the last person I took my frustrations out on. Thank you Wisane you went the extra mile to assist me and i greatly appreciate it Warm Regards Rumba Naidoo
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Oneplan Insurance's replyOfficial
01 Aug 2025, 15:58Hi Rumba,
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that the process had been frustrating for you. Your concerns are absolutely valid, and we understand how concerning it can be to having repeat yourself to multiple agents. With that said, we're incredibly grateful to hear that Wisane was able to support you with such patience and care. Your kind words mean a lot, and we’ll be sure to share them with her.
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that the process had been frustrating for you. Your concerns are absolutely valid, and we understand how concerning it can be to having repeat yourself to multiple agents. With that said, we're incredibly grateful to hear that Wisane was able to support you with such patience and care. Your kind words mean a lot, and we’ll be sure to share them with her.
At Oneplan, we’re always striving to improve, and feedback like yours helps guide us in the right direction. Thank you again for your understanding and for recognising Wisane’s dedication.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply01 Aug 2025, 15:58
Official
Hi Rumba,
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that the process had been frustrating for you. Your concerns are absolutely valid, and we understand how concerning it can be to having repeat yourself to multiple agents. With that said, we're incredibly grateful to hear that Wisane was able to support you with such patience and care. Your kind words mean a lot, and we’ll be sure to share them with her.
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that the process had been frustrating for you. Your concerns are absolutely valid, and we understand how concerning it can be to having repeat yourself to multiple agents. With that said, we're incredibly grateful to hear that Wisane was able to support you with such patience and care. Your kind words mean a lot, and we’ll be sure to share them with her.
At Oneplan, we’re always striving to improve, and feedback like yours helps guide us in the right direction. Thank you again for your understanding and for recognising Wisane’s dedication.
Kind regards,
Oneplan.
Kind regards,
Oneplan.