TT
Tess T
1 reviews | Active since Jul 2025
14 Jul 2025, 18:39
I would like to write a review about Oneplan Insurance This is the first time I have needed Oneplan urgently since I joined them
I would like to write a review about Oneplan Insurance This is the first time I have needed Oneplan urgently since I joined them. My precious Rottie injured herself badly. I rushed her to the vet, and, in my panicked state, i couldn't remember my pin number. I called Oneplan and spoke to Sophie, who was so patient and efficient. I received my Pin, and paid my account. Now my little girl is safely back home. Thank you, Oneplan and Sophie, for helping us when we needed it most.
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Replies (1)Oneplan Insurance's replyOfficial
14 Jul 2025, 19:01Hi Tess,
Thank you so much for sharing your heartfelt experience with us. We’re truly sorry to hear about your Rottie’s injury, but we’re incredibly relieved to know she’s safely back home and on the mend. Your words mean the world to us, and we’re so proud of Sophie for stepping in with such patience and efficiency during such a stressful time. Moments like these are exactly why we do what we do, to be there when it matters most.
Thank you so much for sharing your heartfelt experience with us. We’re truly sorry to hear about your Rottie’s injury, but we’re incredibly relieved to know she’s safely back home and on the mend. Your words mean the world to us, and we’re so proud of Sophie for stepping in with such patience and efficiency during such a stressful time. Moments like these are exactly why we do what we do, to be there when it matters most.
Please give your brave girl some gentle hugs from all of us at Oneplan. We’re honoured to have been there for both of you.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply14 Jul 2025, 19:01
Official
Hi Tess,
Thank you so much for sharing your heartfelt experience with us. We’re truly sorry to hear about your Rottie’s injury, but we’re incredibly relieved to know she’s safely back home and on the mend. Your words mean the world to us, and we’re so proud of Sophie for stepping in with such patience and efficiency during such a stressful time. Moments like these are exactly why we do what we do, to be there when it matters most.
Thank you so much for sharing your heartfelt experience with us. We’re truly sorry to hear about your Rottie’s injury, but we’re incredibly relieved to know she’s safely back home and on the mend. Your words mean the world to us, and we’re so proud of Sophie for stepping in with such patience and efficiency during such a stressful time. Moments like these are exactly why we do what we do, to be there when it matters most.
Please give your brave girl some gentle hugs from all of us at Oneplan. We’re honoured to have been there for both of you.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
