lL
lcslater L
1 reviews | Active since Jan 2017
11 Jun 2024, 09:42
I would like to write a review about Oneplan Insurance - specifically Mathapele Mathibe
I would like to write a review about Oneplan Insurance - specifically Mathapele Mathibe. I used the OnePlan chat on WhatsApp with trepidation, thinking it would be all AI and instead ended up with a lovely human named Mathapele. I’m not exaggerating when I say she had my query sorted within 5 minutes! And a smile at the end of it. Thanks so much, Mathapele!
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
11 Jun 2024, 11:43Hi Lauren,
We love that Mathapelo from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We strive to achieve this in every single interaction, and we are glad that you are happy with the service provided.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 Jun 2024, 11:43
Official
Hi Lauren,
We love that Mathapelo from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We strive to achieve this in every single interaction, and we are glad that you are happy with the service provided.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan