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Roshini R

1 reviews | Active since Nov 2024

16 Mar 2026, 09:27

I would like to write a review about Oneplan Insurance It is always a pleasure dealing with One Plan Insurance Being in the Insurance industry myself, I know the number of complaints around speed of claims resolution and customer service You got it r

I would like to write a review about Oneplan Insurance It is always a pleasure dealing with One Plan Insurance Being in the Insurance industry myself, I know the number of complaints around speed of claims resolution and customer service You got it right with One Plan. No phone calls. All communication on what's app. All prompt allows for a smooth flow. Even when directed to an agent, requests are resolved within an hour. Today Kopana Makgeledise assisted mecand with 6 minutes my claim fir my dog was resolved.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Mar 2026, 09:31
Official
Hi Roshini, 

Thank you so much for taking the time to share such thoughtful feedback with us. It’s truly wonderful to hear that your experience with Oneplan has consistently been a pleasure. 

We’re delighted that our WhatsApp communication has made things easier for you. Our goal is always to provide a fast, seamless, and convenient experience without unnecessary phone calls or delays. It’s great to know that the smooth flow, quick responses, and efficient resolutions have made a difference for you. 

A special thank‑you for recognising Kopano. Resolving your pet claim efficiently is an outstanding reflection of her dedication and commitment to excellent service, and your kind words will mean so much to her. 

We’re grateful for your trust in Oneplan and for your continued support! 

Kind regards, 
Oneplan.