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Amber H
1 reviews | Active since Apr 2021
10 Aug 2023, 14:32
I would like to write a review about Oneplan Insurance I would like to wirte a review on Rutendo Adelaide at Oneplan Insurance, What Amazing assistant, had a miss understanding about a refund
I would like to write a review about Oneplan Insurance I would like to wirte a review on Rutendo Adelaide at Oneplan Insurance, What Amazing assistant, had a miss understanding about a refund. Once we figure it out, it was escalated immediately. Asked a question about my newborn concerning claim, it was explained in full and clear detail. Absolutely amazing and quick service.
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Oneplan Insurance's replyOfficial
10 Aug 2023, 16:26Hi Amber,
We love that Rutendo made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. Our clients are important to us and we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this.
We love that Rutendo made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. Our clients are important to us and we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this.
Congratulations on the birth of your new baby, we would like to wish you and your baby the best of health.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply10 Aug 2023, 16:26
Official
Hi Amber,
We love that Rutendo made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. Our clients are important to us and we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this.
We love that Rutendo made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. Our clients are important to us and we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this.
Congratulations on the birth of your new baby, we would like to wish you and your baby the best of health.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan