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Shannon S

1 reviews | Active since Dec 2023

02 Dec 2023, 07:59

I would like to write a review about Oneplan Insurance I am really very happy with the turnaround of assistance with one plan

I would like to write a review about Oneplan Insurance I am really very happy with the turnaround of assistance with one plan. They are certainly not like other medical aids or medical insurance that I have heard about. Never an argument with regards to processing a claim and super efficient. Just dealt with Rutendo Adelaide and was very very happy. Answered all my questions and her response time was so quick. 7am on a Saturday. Amazing

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Dec 2023, 09:53
Official
Hi Shannon,

We love that the team made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that we were able to create a memorable experience for you.

Thank you for choosing Oneplan as your preferred insurance for your needs. 
 
Kind Regards,
Oneplan