IM
Isabell M

1 reviews | Active since May 2024

06 May 2024, 13:39

I would like to write a review about Oneplan Insurance

I would like to write a review about Oneplan Insurance. I’ve always struggled to get my card loaded for funds, but today my funds were loaded within 5 minutes all thanks to Mathapelo Mathibe she’s definitely an asset in Oneplan Team.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply06 May 2024, 16:15
Official
Hi Isabell,

Thank you for taking the time to post this wonderful compliment on the customer service received from Mathapelo. We apologize for any issues you may have experienced, and we appreciate the opportunity granted to restore that experience. 

All our clients are important to us as we strive to deliver excellent customer service daily. We are delighted to hear that despite the circumstances Mathapelo has made such a lasting impression on you, and will surely pass the message on.

Thank you for being a part of the Oneplan Family.

Kind Regards,
Oneplan