MV
Marina V
1 reviews | Active since Dec 2012
02 Dec 2021, 07:31
I would like to write a review about Oneplan Insurance Eugene was very fast and quick returning my chat and his prompt service however their app is not functioning correctly when taking pictures of accounts to upload
I would like to write a review about Oneplan Insurance Eugene was very fast and quick returning my chat and his prompt service however their app is not functioning correctly when taking pictures of accounts to upload. We continuesly receive message thereafter to say they can't read it. We have deleted the app and re-installed and still have the same problem. Can they pls look into this matter asap. Mrs M Bosch
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Oneplan Insurance's replyOfficial
02 Dec 2021, 08:44Hi Marina,
We love that Eugene made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are important to us, and we hope to provide them with the best service possible.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing on the App.
Thank you for choosing Oneplan for your insurance needs. We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
We love that Eugene made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are important to us, and we hope to provide them with the best service possible.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing on the App.
Thank you for choosing Oneplan for your insurance needs. We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply02 Dec 2021, 08:44
Official
Hi Marina,
We love that Eugene made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are important to us, and we hope to provide them with the best service possible.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing on the App.
Thank you for choosing Oneplan for your insurance needs. We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
We love that Eugene made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are important to us, and we hope to provide them with the best service possible.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing on the App.
Thank you for choosing Oneplan for your insurance needs. We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan