HW
Helga W
1 reviews | Active since Nov 2017
15 Sept 2021, 13:20
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. Oneplan is no doubt the BEST insurance! No waiting periods. Immediate answers on queries and the most friendly and super professional staff! I would like to specifically mention *KARABO MALEFETSANE* who assisted me with pet insurance queries. I received 5-star service with a smile from her. She immediately answered all my questions, assisting me all the way until I had all the information needed. Please make sure that her name gets mentioned at Oneplan Insurance. She deserves a raise! Thank you Oneplan and thank you KARABO MALEFETSANE!! Helga Smith *** ***
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Oneplan Insurance's replyOfficial
15 Sept 2021, 14:47Hi Helga,
Thank you for taking the time to post this wonderful compliment on the service you have received from Karabo. We at Oneplan strive to deliver an exceptional customer experience on all interactions in a timely manner and we are delighted to have Kit Kat and Arabesque a part of the Oneplan family. We are pleased to hear that you have found an insurer who exceeds your expectations and look forward to keeping you impressed for the years to come.
Thank you for taking the time to post this wonderful compliment on the service you have received from Karabo. We at Oneplan strive to deliver an exceptional customer experience on all interactions in a timely manner and we are delighted to have Kit Kat and Arabesque a part of the Oneplan family. We are pleased to hear that you have found an insurer who exceeds your expectations and look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Kind Regards,
Oneplan
Oneplan Insurance's reply15 Sept 2021, 14:47
Official
Hi Helga,
Thank you for taking the time to post this wonderful compliment on the service you have received from Karabo. We at Oneplan strive to deliver an exceptional customer experience on all interactions in a timely manner and we are delighted to have Kit Kat and Arabesque a part of the Oneplan family. We are pleased to hear that you have found an insurer who exceeds your expectations and look forward to keeping you impressed for the years to come.
Thank you for taking the time to post this wonderful compliment on the service you have received from Karabo. We at Oneplan strive to deliver an exceptional customer experience on all interactions in a timely manner and we are delighted to have Kit Kat and Arabesque a part of the Oneplan family. We are pleased to hear that you have found an insurer who exceeds your expectations and look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Kind Regards,
Oneplan