HN
Hester N

1 reviews | Active since Feb 2023

28 Nov 2024, 14:19

I would like to write a review about Oneplan Insurance

I would like to write a review about Oneplan Insurance. Shari Govender helped me very nice. Although the whatsapp thing is not working properly u must have a look at it please

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Nov 2024, 16:04
Official
Hi Hester,

Thank you for sharing your service experience with us regarding your interaction with Shari. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. 
   
Kindly note that should you experience any issues on our Whatsapp platform, we have alternative options for clients to utilize. You may send a "call me back" request directly from the Oneplan App and one of our friendly consultants will be in contact with the client, you could also contact our Customer Service Team on *** or an email can be sent to *** and one of our friendly consultants will be able to assist you. 
 
We hope that you have a pleasant experience going forward. If you need any further assistance, please don't hesitate to pop us a message on those platforms for assistance.
    
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
       
Kind Regards,
Oneplan