TY
Tia Y
1 reviews | Active since Feb 2014
07 Mar 2024, 10:29
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. Specifically about Radashan Maharaj. This gentleman helped me with a quotation and unfortunately, there was a error on their system and my claim was rejected. He phoned me and rectified the problem as well as making sure the doctor and hospital was notified about the error .. understandably, I was really upset as I caused a lot of anxiety. But with his gentle talking to me , he really calmed me down . Thank you for being so kind to an old lady .
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Oneplan Insurance's replyOfficial
07 Mar 2024, 12:53Hi Tia,
Thank you for sharing your service experience with us and for complimenting Radashan on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Radashan has made such a lasting impression on you, and we will be sure to recognize their efforts.
Our love and well wishes are with you.
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Radashan on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Radashan has made such a lasting impression on you, and we will be sure to recognize their efforts.
Our love and well wishes are with you.
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply07 Mar 2024, 12:53
Official
Hi Tia,
Thank you for sharing your service experience with us and for complimenting Radashan on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Radashan has made such a lasting impression on you, and we will be sure to recognize their efforts.
Our love and well wishes are with you.
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Radashan on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Radashan has made such a lasting impression on you, and we will be sure to recognize their efforts.
Our love and well wishes are with you.
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan