NN
Normal N
1 reviews | Active since Jun 2025
12 Jun 2025, 17:31
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. Julia is one of unhelpful and impatient consultants I have ever had to deal with in my life , Nompumelelo Moloi made my life easy in first attempt she helped me ,I wish I met her before this slow Julian that didn’t even help me with my enquiry
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
12 Jun 2025, 18:20Dear Normal,
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and will conduct a thorough investigation, and escalate your complaint to the relevant department for further assistance and for the matter to be addressed.
Once again, we apologize for any inconvenience caused and we hope to restore your faith in our services.
Kind Regards,
Oneplan.
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and will conduct a thorough investigation, and escalate your complaint to the relevant department for further assistance and for the matter to be addressed.
Once again, we apologize for any inconvenience caused and we hope to restore your faith in our services.
Kind Regards,
Oneplan.
Oneplan Insurance's reply12 Jun 2025, 18:20
Official
Dear Normal,
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and will conduct a thorough investigation, and escalate your complaint to the relevant department for further assistance and for the matter to be addressed.
Once again, we apologize for any inconvenience caused and we hope to restore your faith in our services.
Kind Regards,
Oneplan.
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and will conduct a thorough investigation, and escalate your complaint to the relevant department for further assistance and for the matter to be addressed.
Once again, we apologize for any inconvenience caused and we hope to restore your faith in our services.
Kind Regards,
Oneplan.