EL
Eugene L
1 reviews | Active since Jun 2013
02 Jun 2024, 16:34
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. They seem to have improved in service delivery, for in the past, it was a hell of a mission to have a pharmacy invoice refunded. This time it was done fast and efficient. Keep improving, you will reap what you sow 👍🏻
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Oneplan Insurance's replyOfficial
02 Jun 2024, 18:09Hi Eugene,
Thank you for the wonderful feedback on your interaction with the team. We sincerely apologize for your previous experience, as we take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that the team has made such a lasting impression on you.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Thank you for the wonderful feedback on your interaction with the team. We sincerely apologize for your previous experience, as we take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that the team has made such a lasting impression on you.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply02 Jun 2024, 18:09
Official
Hi Eugene,
Thank you for the wonderful feedback on your interaction with the team. We sincerely apologize for your previous experience, as we take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that the team has made such a lasting impression on you.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Thank you for the wonderful feedback on your interaction with the team. We sincerely apologize for your previous experience, as we take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that the team has made such a lasting impression on you.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan