RN
Ruth N
1 reviews | Active since Oct 2017
10 Jun 2026, 10:35
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. I really appreciate the good service I have received Shannen Mc Pherson. I was really frustrated by the App, and Shannen made life's easy for me, by ensuring that my frustration was resolved within minutes. I really enjoyed the way the matter was handled. Keep up the good work.
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Oneplan Insurance's replyOfficial
10 Jun 2026, 10:37Hi Ruth,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that you initially felt frustrated while using the app, and we understand how challenging that can be when you’re trying to resolve a matter quickly. Your experience is important to us, and we regret any inconvenience caused.
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that you initially felt frustrated while using the app, and we understand how challenging that can be when you’re trying to resolve a matter quickly. Your experience is important to us, and we regret any inconvenience caused.
We’re delighted to hear that Shannen was able to step in and turn your experience around. Your kind words about her efficiency and the way she handled your concern are greatly appreciated. We’re pleased that she was able to resolve your issue promptly and make the process easier for you.
Thank you for your recognition and encouragement, it means a lot to us. We remain committed to improving our services and ensuring a smoother experience for you going forward.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply10 Jun 2026, 10:37
Official
Hi Ruth,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that you initially felt frustrated while using the app, and we understand how challenging that can be when you’re trying to resolve a matter quickly. Your experience is important to us, and we regret any inconvenience caused.
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that you initially felt frustrated while using the app, and we understand how challenging that can be when you’re trying to resolve a matter quickly. Your experience is important to us, and we regret any inconvenience caused.
We’re delighted to hear that Shannen was able to step in and turn your experience around. Your kind words about her efficiency and the way she handled your concern are greatly appreciated. We’re pleased that she was able to resolve your issue promptly and make the process easier for you.
Thank you for your recognition and encouragement, it means a lot to us. We remain committed to improving our services and ensuring a smoother experience for you going forward.
Kind regards,
Oneplan.
Kind regards,
Oneplan.