DNb
Duran Nakool brandon.jlr
1 reviews | Active since Dec 2024
11 Dec 2024, 12:42
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. Njabulo Dlamini has been 1 of very few helpful support agents. I've had many instances where support agents are very unhelpful and close the chat while I'm still chatting to them
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Replies (1)
Oneplan Insurance's replyOfficial
11 Dec 2024, 13:30Hi Duran,
Thank you for taking the time to post this wonderful compliment on the service you have received from Njabulo. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us and we appreciate the opportunity granted to restore the experience. We are glad to hear that despite the circumstances, Njabulo was able to create a memorable experience for you.
Thank you for choosing Oneplan for your insurance needs, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you have received from Njabulo. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us and we appreciate the opportunity granted to restore the experience. We are glad to hear that despite the circumstances, Njabulo was able to create a memorable experience for you.
Thank you for choosing Oneplan for your insurance needs, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 Dec 2024, 13:30
Official
Hi Duran,
Thank you for taking the time to post this wonderful compliment on the service you have received from Njabulo. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us and we appreciate the opportunity granted to restore the experience. We are glad to hear that despite the circumstances, Njabulo was able to create a memorable experience for you.
Thank you for choosing Oneplan for your insurance needs, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you have received from Njabulo. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. Our clients are important to us and we appreciate the opportunity granted to restore the experience. We are glad to hear that despite the circumstances, Njabulo was able to create a memorable experience for you.
Thank you for choosing Oneplan for your insurance needs, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan