VL
Verah L
1 reviews | Active since Jan 2019
27 Jan 2024, 08:41
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. Ever since I joined, I have been having problems with Oneplan, but I kept in contact so that I can understand better. If it's not the wrong debit amount, it's the wrong policy schedule with different amounts. Rutendo Adelaide has been a star, so much that when I log a call, I only want to speak with her, of which I know it's not possible. Her services are the best...
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Oneplan Insurance's replyOfficial
28 Jan 2024, 17:20Hi Verah,
Thank you for taking the time to post this wonderful compliment on the customer service received from Rutendo. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily. We are delighted to hear that despite the circumstances Rutendo has made such a lasting impression on you, and will surely pass the message on.
Thank you for choosing Oneplan for your insurance needs.
Thank you for taking the time to post this wonderful compliment on the customer service received from Rutendo. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily. We are delighted to hear that despite the circumstances Rutendo has made such a lasting impression on you, and will surely pass the message on.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply28 Jan 2024, 17:20
Official
Hi Verah,
Thank you for taking the time to post this wonderful compliment on the customer service received from Rutendo. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily. We are delighted to hear that despite the circumstances Rutendo has made such a lasting impression on you, and will surely pass the message on.
Thank you for choosing Oneplan for your insurance needs.
Thank you for taking the time to post this wonderful compliment on the customer service received from Rutendo. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily. We are delighted to hear that despite the circumstances Rutendo has made such a lasting impression on you, and will surely pass the message on.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan