FCMf
Fikile CherlyAnn Maleka fcmaleka
1 reviews | Active since May 2024
27 May 2024, 16:18
I would like to writ...
I would like to write a review about Oneplan Insurance,Am truly happy about one plan,Patience helped me to load my card as it's my first time using it since I joined February, I will be going to the doctor tomorrow then I will give you feedback Happy client!!
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
27 May 2024, 17:08Hi Fikile,
Thank you for sharing your service experience with us and for taking the time to compliment the team.
Thank you for sharing your service experience with us and for taking the time to compliment the team.
Our clients are important to us, and we aim to provide them with the best service possible. We are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when you are ill. We are so proud of our Oneplan Team for assisting you professionally and with compassion in your time of need.
Kindly note that for day-to-day claims, once the funds have been used, we will require a detailed invoice for the claim to be assessed accordingly which must include the services rendered.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply27 May 2024, 17:08
Official
Hi Fikile,
Thank you for sharing your service experience with us and for taking the time to compliment the team.
Thank you for sharing your service experience with us and for taking the time to compliment the team.
Our clients are important to us, and we aim to provide them with the best service possible. We are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when you are ill. We are so proud of our Oneplan Team for assisting you professionally and with compassion in your time of need.
Kindly note that for day-to-day claims, once the funds have been used, we will require a detailed invoice for the claim to be assessed accordingly which must include the services rendered.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan