JN
Jivi N

1 reviews | Active since Jan 2014

15 Sept 2023, 16:23

I would like to writ...

I would like to write a review about Oneplan Insurance ... Good day I hope you are super well 😁 I would like to give the two individuals below the highest rating possible. πŸ’― πŸ’― Firstly to Shannen Mc Pherson.. I was dealt with immediately, kept in the loop at all times, dealt with soo politely πŸ₯° (which is extremely rare in the times we live in) and also offered health insurance options which I was literally looking into getting for while nowπŸ™πŸ«‘ The other person being Mathapelo Mathibe who I dealt with in the past 😁 who was equally as polite and friendly and went out of their way to assist me These individuals will take your company far in a time where customer service is so poor.. I huge thank you from me once again πŸ™β£οΈ

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply15 Sept 2023, 18:29
Official
Hi Jivi

Thank you for sharing your service experience with us. We’re thrilled to hear that Shannen and the team assisted you as nicely as they did and that your experience is always an absolute pleasure. Our clients and fur-babies are important to us, we aim to provide them with the best service possible and we love having Bagheera and Castiel a part of the Oneplan Family.

We are delighted that you have found an insurer that exceeds your expectations and we look forward to having you join our Oneplan Health Family.

Thank you for choosing Oneplan as your preferred insurance for your needs. 
     
Kind Regards,
Oneplan