I would like to thank Thembakazi Mbalane from customer services for her quick response regarding my membership card

Hi Karen,

Thank you for sharing your positive service experience with us and letting us know how helpful Thembakazi was. We strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner. We look forward to keeping you impressed for the years to come. 
 
Thank you for choosing Oneplan for your insurance needs. 
     
Kind Regards,
Oneplan