LD
Laverne D
1 reviews | Active since Nov 2011
25 Dec 2021, 20:10
I would like to than...
I would like to thank Buhle Ndlovu for assisting me in my claim as it took over 3 weeks to sort it out as the other claims administrators couldn’t read an invoice correctly but Buhle sorted it all out within a day Thank you so much for your assistance
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Oneplan Insurance's replyOfficial
28 Dec 2021, 10:12Hi Laverne,
Thank you for taking the time to compliment Buhle.
Thank you for taking the time to compliment Buhle.
Customer service is our number one priority, and we are delighted to hear that she was able to restore the experience had and turn it into a memorable one.
We will look into the service breakdowns to ensure that there isn't an ocurrance of the same in future.
Kind Regards
Oneplan
We will look into the service breakdowns to ensure that there isn't an ocurrance of the same in future.
Kind Regards
Oneplan
Oneplan Insurance's reply28 Dec 2021, 10:12
Official
Hi Laverne,
Thank you for taking the time to compliment Buhle.
Thank you for taking the time to compliment Buhle.
Customer service is our number one priority, and we are delighted to hear that she was able to restore the experience had and turn it into a memorable one.
We will look into the service breakdowns to ensure that there isn't an ocurrance of the same in future.
Kind Regards
Oneplan
We will look into the service breakdowns to ensure that there isn't an ocurrance of the same in future.
Kind Regards
Oneplan