KS
Kim S

1 reviews | Active since Apr 2023

17 Feb 2026, 16:47

I would like to share a heartfelt thank you to Amy Mc Bride for her outstanding assistance with setting up my policy through Oneplan Pet Insurance

I would like to share a heartfelt thank you to Amy Mc Bride for her outstanding assistance with setting up my policy through Oneplan Pet Insurance. From the moment she called me, Amy was kind, patient, respectful and genuinely helpful. She took the time to explain everything clearly and made sure I fully understood my options before finalising my plan. In a time where it can be rare to find consultants who truly listen and care, her professionalism and warmth stood out. I was genuinely impressed by how smoothly she handled the entire process and how comfortable she made me feel while setting up my pet insurance. It was such a positive experience, I truly appreciate the excellent service she provided. Thank you Amy.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply17 Feb 2026, 18:51
Official
Hi Kim, 

Thank you for sharing such a heartfelt message! 

We are truly delighted to hear about your positive experience while setting up your pet insurance. We’re especially pleased that Amy provided you with such kind, patient, and professional support, and that she made the process clear, smooth, and comfortable for you. Your thoughtful feedback means a great deal to us, and we’ll be sure to pass along your appreciation. 

Thank you for choosing Oneplan and for taking the time to share your experience. 

Welcome to the Oneplan family! 

Kind regards, 
Oneplan.