I would like to say that Anele Mhlongo helped me this evening as I was very frustrated because I was holding so long for assistance that all my airtime ran out

Hi Shyna,

Thank you for sharing your positive service experience with us and for letting us know how helpful Anele was. Your 5-star rating on the service received is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances Anele has made such a lasting impression on you. 
Please give our love to Pocus.
  
Thank you for being a part of the Oneplan Family.
 
Kind Regards,
Oneplan