SS
Sylvia S
1 reviews | Active since Apr 2023
08 Sept 2023, 08:20
I would like to rate excellent service from Cate khoza , I missed the payment and I requested for link to pay and she assisted with the amount due that needs to be paid
I would like to rate excellent service from Cate khoza , I missed the payment and I requested for link to pay and she assisted with the amount due that needs to be paid . She deserve a promotion other agents send me incorrect amount on the 2rd and now I have to pay another amount separate…
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Replies (1)
Oneplan Insurance's replyOfficial
08 Sept 2023, 10:51Hi Sylvia,
We’re thrilled to hear that Cate assisted you as nicely as she did and that your experience was us was an absolute pleasure. We will be sure to recognize her efforts. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Sept 2023, 10:51
Official
Hi Sylvia,
We’re thrilled to hear that Cate assisted you as nicely as she did and that your experience was us was an absolute pleasure. We will be sure to recognize her efforts. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan