I would like to personally thank Mathapelo Mathibe from Oneplan insurance for their professional service assisting me with a few queries regarding my account and activation of my card

Hi Leon,

Your awesome feedback regarding the service received from Mathapelo is highly appreciated. Thank you for sharing your service experience with us, we strive to achieve this in every single interaction, and we are so proud of Mathapelo for assisting you in a wonderful manner.
  
We look forward to keeping you impressed for the years to come.
  
Kind Regards,
Oneplan