IT
Irene T

1 reviews | Active since Jan 2024

03 Jan 2024, 11:41

I would like to mention Kim Street from one plan medical insurance

I would like to mention Kim Street from one plan medical insurance. She was really empatic as I lost my doggie on Xmas day. She was professional and prompt with the pay out. I recommend one plan to anyone with pets.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Jan 2024, 16:23
Official
Hi Irene,

Thank you for sharing your service experience with us. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible. 
     
We are so sorry to hear about the passing away of your fur-baby Diesel. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Diesel was lucky to have found a family as loving as yours. 
       
We are pleased to hear that besides the situation Kim was able to assist professionally and with compassion during this difficult time. 
  
Please give our love to Thor and Kishka and may the memories you share with Diesel forever be close to your heart.
      
Kind Regards,
Oneplan