SW
Stefanie W
1 reviews | Active since Nov 2009
18 Dec 2025, 12:04
I would like to express my sincere appreciation for the outstanding support I received from Kopano Makgeledise today
I would like to express my sincere appreciation for the outstanding support I received from Kopano Makgeledise today. Kopano was exceptionally helpful in resolving an issue I experienced on the mobile app, where I was unable to submit a claim. My query was promptly addressed, and the claim was successfully submitted. This level of service reflects a strong commitment to customer satisfaction, and I am truly grateful for the assistance provided.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
18 Dec 2025, 12:06Hi Stefanie,
Thank you for sharing such detailed feedback. We’re delighted to hear that Kopano provided outstanding support and efficiently resolved the issue you experienced on the mobile app. It’s wonderful to know your claim was successfully submitted and that the service reflected our commitment to customer satisfaction. We’ll be sure to pass your kind words along to Kopano.
Kind regards,
Oneplan.
Thank you for sharing such detailed feedback. We’re delighted to hear that Kopano provided outstanding support and efficiently resolved the issue you experienced on the mobile app. It’s wonderful to know your claim was successfully submitted and that the service reflected our commitment to customer satisfaction. We’ll be sure to pass your kind words along to Kopano.
Kind regards,
Oneplan.
Oneplan Insurance's reply18 Dec 2025, 12:06
Official
Hi Stefanie,
Thank you for sharing such detailed feedback. We’re delighted to hear that Kopano provided outstanding support and efficiently resolved the issue you experienced on the mobile app. It’s wonderful to know your claim was successfully submitted and that the service reflected our commitment to customer satisfaction. We’ll be sure to pass your kind words along to Kopano.
Kind regards,
Oneplan.
Thank you for sharing such detailed feedback. We’re delighted to hear that Kopano provided outstanding support and efficiently resolved the issue you experienced on the mobile app. It’s wonderful to know your claim was successfully submitted and that the service reflected our commitment to customer satisfaction. We’ll be sure to pass your kind words along to Kopano.
Kind regards,
Oneplan.