BB
Brian B
1 reviews | Active since Mar 2023
28 Mar 2023, 09:40
I was very happy with the very quick response only issue was the funds for doc visit and meds
<div>I was very happy with the very quick response only issue was the funds for doc visit and meds . Insufficient at most but could be due my misunderstanding when I accepted the plan.</div>
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Oneplan Insurance's replyOfficial
28 Mar 2023, 10:02Hi Brain,
Your awesome feedback regarding the service received from the team is highly appreciated.
Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once a claim has been finalized. Any refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from the team is highly appreciated.
Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once a claim has been finalized. Any refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply28 Mar 2023, 10:02
Official
Hi Brain,
Your awesome feedback regarding the service received from the team is highly appreciated.
Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once a claim has been finalized. Any refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from the team is highly appreciated.
Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner. Kindly note that you will receive electronic communication once a claim has been finalized. Any refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan