I was struggling to understand certain aspects of the policy document, but thankfully Mpho Kganyago came to my aid with a timely call and resolved my issues promptly

Hi Nomsa,

We are pleased to hear that Mpho made a positive and lasting impression on you. At Oneplan, transparency is important to us, so we aim to ensure that our clients have a clear understanding of our offerings, and we greatly appreciate Mpho's efforts in assisting you, we will be sure to acknowledge her outstanding service.
  
Thank you for choosing Oneplan for your insurance needs.
  
Kind regards,
Oneplan