DR
David R
1 reviews | Active since Apr 2023
20 Apr 2023, 11:12
Ì was stressed that...
Ì was stressed that my payments was not reflecting on their systems
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Replies (1)
Oneplan Insurance's replyOfficial
20 Apr 2023, 13:05Hi David,
Thank you for sharing your service experience with us.
Kindly note that any EFT payments that are made towards the monthly premium will take between 24 - 48 working hours to reflect on the system, provided the correct reference number is used when making payments.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
Kindly note that any EFT payments that are made towards the monthly premium will take between 24 - 48 working hours to reflect on the system, provided the correct reference number is used when making payments.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply20 Apr 2023, 13:05
Official
Hi David,
Thank you for sharing your service experience with us.
Kindly note that any EFT payments that are made towards the monthly premium will take between 24 - 48 working hours to reflect on the system, provided the correct reference number is used when making payments.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
Kindly note that any EFT payments that are made towards the monthly premium will take between 24 - 48 working hours to reflect on the system, provided the correct reference number is used when making payments.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan