NL
Nathan L
1 reviews | Active since Jun 2023
28 Aug 2024, 16:29
I was in a car accident about a month ago, and have been receiving some messages from the ER to say I had outstanding payments due
I was in a car accident about a month ago, and have been receiving some messages from the ER to say I had outstanding payments due. I contacted OnePlan, and got put through to Sheldon Naidoo. They have been very helpful, and told me not to worry about anything, because the claims were all approved. And the hospital trip was fully covered by OnePlan.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
28 Aug 2024, 16:45Hi Nathan,
Thank you for taking the time to post this wonderful compliment on the service you received from Sheldon and the team.
Thank you for taking the time to post this wonderful compliment on the service you received from Sheldon and the team.
We are so sorry to hear about the events that have occurred, and we hope that you have a speedy recovery. Our clients are our number one priority, we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that you found an insurer that exceeds your expectations and that you're happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind. We will make sure to acknowledge Sheldon's exceptional efforts.
Our love and well wishes are with you.
Our love and well wishes are with you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply28 Aug 2024, 16:45
Official
Hi Nathan,
Thank you for taking the time to post this wonderful compliment on the service you received from Sheldon and the team.
Thank you for taking the time to post this wonderful compliment on the service you received from Sheldon and the team.
We are so sorry to hear about the events that have occurred, and we hope that you have a speedy recovery. Our clients are our number one priority, we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that you found an insurer that exceeds your expectations and that you're happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind. We will make sure to acknowledge Sheldon's exceptional efforts.
Our love and well wishes are with you.
Our love and well wishes are with you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan