NN
Nonsindiso N

1 reviews | Active since Jul 2024

04 Jul 2024, 08:42

I was in a bit of a bind with regard to my policy cover, and it wasn't something that I could fix on my own

I was in a bit of a bind with regard to my policy cover, and it wasn't something that I could fix on my own. I needed the assistance of a Oneplan agent to confirm whether the issue had been fixed after necessary steps were taken from my side. Rutendo Adelaide was of great help and responded to my queries with great efficiency and professionalism. This is just to commend the great customer service received.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply04 Jul 2024, 10:11
Official
Hi Nonsindiso,

Thank you for sharing your service experience with us. We are pleased to hear that the team made a positive and lasting impression on you. At Oneplan, we prioritize our clients and strive to provide excellent customer service daily and we look forward to building a long and successful relationship with you.
  
Thank you for choosing Oneplan for your insurance needs.
  
Kind regards,
Oneplan