I was helped my Sheldon Naidoo, who was absolutely amazing, he went out of this way to keep me updated about what was happening with the process

Hi Caitlynn,

Your awesome feedback regarding the service received from Sheldon is highly appreciated. Thank you for sharing your service experience with us, we strive to achieve this in every single interaction, and we are so proud of Sheldon for assisting you in a wonderful manner.
   
We look forward to keeping you impressed for the years to come.
   
Kind Regards,
Oneplan