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Xoliswa X

1 reviews | Active since Feb 2024

23 Oct 2024, 08:36

I was helped by Kopano Makgeledise

I was helped by Kopano Makgeledise. I had already uploaded my invoice on the app but it kept getting rejecting without telling me why so Kopano was able to help . Thank you very much

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Oct 2024, 09:25
Official
Hi Xoliswa,

We love having Churro a part of the Oneplan family. Thank you for sharing your service experience with us and for letting us know how helpful Kopano was.  We believe in providing the best service to our clients and fur-babies and we are so proud of the team for assisting you in a wonderful manner.
 
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***. 
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
 
Kind Regards, 
Oneplan