NM
Nawaal M
1 reviews | Active since Jun 2018
06 Nov 2023, 11:23
I was happy with the automated service but not with your call centre services
I was happy with the automated service but not with your call centre services. Due to their incompetence, I will be considering canceling this policy I cannot deal with lies and misleading behaviours
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Replies (1)
Oneplan Insurance's replyOfficial
06 Nov 2023, 16:04Hi Nawaal,
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We believe in providing the best service to our clients and we sincerely apologize for any issues you may have experienced.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We believe in providing the best service to our clients and we sincerely apologize for any issues you may have experienced.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Kind Regards,
Oneplan
Oneplan Insurance's reply06 Nov 2023, 16:04
Official
Hi Nawaal,
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We believe in providing the best service to our clients and we sincerely apologize for any issues you may have experienced.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We believe in providing the best service to our clients and we sincerely apologize for any issues you may have experienced.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Kind Regards,
Oneplan