I was going to phone oneplan to enquire about something but decided to use their whatsapp service to chat to them

I was going to phone oneplan to enquire about something but decided to use their whatsapp service to chat to them. I asked to be put through to a agent and I quickly got put through to Ronzley Baatjies. Ronzley Baatjies helped me with my query quickly and efficiently and I didn't have to provide any unnecessary details thanks for the help