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bongekile Z

1 reviews | Active since Apr 2015

16 Jan 2024, 16:16

I was frustrated cause my membership was not active and the misunderstanding was corrected with just what’s app

I was frustrated cause my membership was not active and the misunderstanding was corrected with just what’s app. The agent was patient with me and finally figured out the error. Now my membership is active again 😊😊😊😊🫢🏼

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Jan 2024, 16:43
Official
Hi Bongekile,

Thank you for taking the time to post this wonderful compliment. Our clients are important to us, we strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that we were able to create a memorable experience for you.

Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.

Kind Regards,
Oneplan