I was experiencing problems logging into the app and sent a msg on the whatsapp line

Hi Shaida,

Thank you for sharing your service experience with us. Our clients are our number one priority, and we aim to provide them with the best service possible. We apologize for any issues you may have experienced while using the Oneplan App and we’re pleased to hear that despite the circumstances Cate assisted you with excellent customer service in your time of need.
 
Thank you for being a part of the Oneplan Family. 

Kind Regards,

Oneplan