DD
Devina D

1 reviews | Active since Mar 2023

23 Mar 2023, 15:37

I was chatting to Rutendo Adelaide, who explained the process of claiming to me step by step

I was chatting to Rutendo Adelaide, who explained the process of claiming to me step by step. She offered to assist me with transferring the money from her side instead of me going via the app. She also refreshed me on what my fur baby's benefits are. She was of great help and I really appreciated her patience and kindness.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Mar 2023, 16:40
Official
Hi Devina,

We’re pleased to hear that Rutendo assisted you as nicely as she did and that your experience was us was an absolute pleasure. We will be sure to recognize her efforts. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.

Thank you for being a part of the Oneplan Family.
 
Kind Regards,
Oneplan