KK
Keaobaka K

1 reviews | Active since Sept 2023

11 Sept 2023, 15:52

I was at the doctor and there was a problem with my one card

I was at the doctor and there was a problem with my one card. I tried to swipe and it was saying insufficient funds. I contacted one life on watsapp and to my surprise A lady called Mpho Kganyago immediately gave me a call and my problem was solved in less than 5 minutes. Thank you Mpho for your quick reaction by reacting to my plea for a call. Keep up the good work!!!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Sept 2023, 18:22
Official
 Hi Keaobaka,

We love that Mpho has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Mpho on her excellent customer service. Our clients are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need. We look forward to keeping you impressed for the years to come.
Our love and well wishes are with you.
  
Thank you for being a part of the Oneplan Family.
   
Kind Regards,
Oneplan