I was assisted by Sibusiso via the WhatsApp chat platform, who was so efficient in helping me with my first claim, and took the time to explain the process

Hi Meryl,

We love that Sibusiso from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We strive to achieve this in every single interaction, and we are glad that you are happy with the service provided. 
 
Thank you for choosing Oneplan for your insurance needs. 
  
Kind Regards,
Oneplan