EV
Elzaan V
1 reviews | Active since May 2020
28 Dec 2022, 18:20
I was assisted by Sheldon Naidoo and if my dogs didn't pass away I would have stayed with OnePlan just because of how friendly, professional and efficient he was
I was assisted by Sheldon Naidoo and if my dogs didn't pass away I would have stayed with OnePlan just because of how friendly, professional and efficient he was. I had many bad experiences with very unprofessional operators in the past, but he is the reason I'm leaving with a memory of good service and why I'll recommend this to other people also.
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Oneplan Insurance's replyOfficial
29 Dec 2022, 18:02Hi Elzaan
Thank you for sharing your service experience with us and for complimenting Sheldon on his excellent customer service.
We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We also apologize for the experience you've had with us previously and we are happy that Sheldon could turn this around.
Condolences. We are sad to learn about the passing of your fur babies and we will keep you in our thoughts.
All the best.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Sheldon on his excellent customer service.
We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We also apologize for the experience you've had with us previously and we are happy that Sheldon could turn this around.
Condolences. We are sad to learn about the passing of your fur babies and we will keep you in our thoughts.
All the best.
Kind Regards,
Oneplan
Oneplan Insurance's reply29 Dec 2022, 18:02
Official
Hi Elzaan
Thank you for sharing your service experience with us and for complimenting Sheldon on his excellent customer service.
We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We also apologize for the experience you've had with us previously and we are happy that Sheldon could turn this around.
Condolences. We are sad to learn about the passing of your fur babies and we will keep you in our thoughts.
All the best.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Sheldon on his excellent customer service.
We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We also apologize for the experience you've had with us previously and we are happy that Sheldon could turn this around.
Condolences. We are sad to learn about the passing of your fur babies and we will keep you in our thoughts.
All the best.
Kind Regards,
Oneplan