RA
Raeesa A
1 reviews | Active since Dec 2020
16 May 2025, 10:44
I was assisted by Shari Govender, I needed to request a refund after visiting the vet last night and couldn’t do it on the app as I had two attachments
I was assisted by Shari Govender, I needed to request a refund after visiting the vet last night and couldn’t do it on the app as I had two attachments. Shari was super helpful and efficient. She even answered some other questions I had about my cover.
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Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
16 May 2025, 10:52Hi Raeesa,
Thank you for sharing your experience! We're so pleased to hear that Shari provided such helpful and efficient support with your refund request and questions about your cover. Going the extra mile is what we strive for, and we're glad Shari could assist you so thoroughly.
We'll be sure to pass on your appreciation to her!
Kind regards,
Oneplan.
Thank you for sharing your experience! We're so pleased to hear that Shari provided such helpful and efficient support with your refund request and questions about your cover. Going the extra mile is what we strive for, and we're glad Shari could assist you so thoroughly.
We'll be sure to pass on your appreciation to her!
Kind regards,
Oneplan.
Oneplan Insurance's reply16 May 2025, 10:52
Official
Hi Raeesa,
Thank you for sharing your experience! We're so pleased to hear that Shari provided such helpful and efficient support with your refund request and questions about your cover. Going the extra mile is what we strive for, and we're glad Shari could assist you so thoroughly.
We'll be sure to pass on your appreciation to her!
Kind regards,
Oneplan.
Thank you for sharing your experience! We're so pleased to hear that Shari provided such helpful and efficient support with your refund request and questions about your cover. Going the extra mile is what we strive for, and we're glad Shari could assist you so thoroughly.
We'll be sure to pass on your appreciation to her!
Kind regards,
Oneplan.