I was assisted by Rutendo Adelaide , she was very fast to answer and explained everything with such patient and calmness it really was a breath of fresh air speaking to her and

Hi Ms. M, 

Thank you for sharing your experience! We're delighted to hear that Rutendo provided such prompt and patient assistance. It’s wonderful to know she made the process clear and put you at ease while guiding you through the app. We’ll be sure to pass along your appreciation! 

Thank you for being part of the Oneplan family! 

Kind regards, 
Oneplan.