RK
Rosemary K

1 reviews | Active since Jan 2012

31 Aug 2023, 10:47

I was assisted by Ntokozo Sokamisa

I was assisted by Ntokozo Sokamisa. I thought I should have received my new policy documents already, but due to the vast amount of information, the lead time escaped me. Ntokosa was able to find my policy number for me without me having to give my entire life details, and explained the situation, and also put in a request for the finalisation to be completed. Everything was simple and easy and it was lovely not to get robotic answers and understanding. I hope the rest of the journey is as fantastic!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply31 Aug 2023, 12:31
Official
Hi Rosemary,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Your 5-star rating on the service received from Ntokozo is highly valued. Our clients and fur-babies are important to us, we hope to provide them with the best service possible and delighted to hear that Ntokozo made a lasting impression.
Please give our love to Dexter.
  
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
         
Kind Regards,
Oneplan