I was assisted by Nombasa Felem, she was patient and understanding

Hi Erick,

Thank you for the positive feedback and for taking the time to compliment Nombasa on her excellent customer service. Our clients are important to us, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. 
  
We look forward to keeping you impressed for years to come.
       
Kind Regards,
Oneplan