I was assisted by Lindo today, he really helped me by phoning me to better explain a query I had regarding a previous claim

Hi Angeline,

Thank you for sharing your service experience with us. Our clients and fur-babies are important to us, and we are so delighted to have you and your fur-babies a part of the Oneplan Family. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We're so proud of Lindokuhle for assisting you in a wonderful manner and we will be sure to recognize his efforts.
Please give our love to Matie and Mielie.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
    
Kind Regards,
Oneplan