Rr
Rasmiyah rasmiyah.jacobs

1 reviews | Active since Oct 2021

26 Oct 2021, 16:49

I was assisted by Karabo Malefetsane and Mapaseka Dinake

I was assisted by Karabo Malefetsane and Mapaseka Dinake. They attended to my query but I'm a bit disappointed at their response time. I feel if i didnt follow up no one would have given me feedback

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Oct 2021, 17:31
Official
Hi Rasmiyah,

Thank you for taking to compliment Karabo and Mapaseka on the service you have received. We have noted your concerns mentioned in the above escalation to improve our services and we will escalate it to the relevant department. We are glad to hear that despite the circumstances the team has made a lasting impression on you. Please give our love to Rocky and Sanji.

Thank you for being a part of the Oneplan Family.
   
Kind Regards,
Oneplan