RR
Refilwe R
1 reviews | Active since Aug 2025
23 Dec 2025, 12:58
I was assisted by Angel Mance
I was assisted by Angel Mance. She apologised for the delayed response as they have a high volume of chats but my claim was approved
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Oneplan Insurance's replyOfficial
23 Dec 2025, 13:00Hi Refilwe,
Thank you for sharing your experience. We’re pleased to hear that Angel assisted you and kept you informed throughout your interaction. We appreciate her professionalism in addressing the delay, and we’re glad to know that your claim was approved. Your feedback is sincerely valued.
Kind regards,
Oneplan.
Thank you for sharing your experience. We’re pleased to hear that Angel assisted you and kept you informed throughout your interaction. We appreciate her professionalism in addressing the delay, and we’re glad to know that your claim was approved. Your feedback is sincerely valued.
Kind regards,
Oneplan.
Oneplan Insurance's reply23 Dec 2025, 13:00
Official
Hi Refilwe,
Thank you for sharing your experience. We’re pleased to hear that Angel assisted you and kept you informed throughout your interaction. We appreciate her professionalism in addressing the delay, and we’re glad to know that your claim was approved. Your feedback is sincerely valued.
Kind regards,
Oneplan.
Thank you for sharing your experience. We’re pleased to hear that Angel assisted you and kept you informed throughout your interaction. We appreciate her professionalism in addressing the delay, and we’re glad to know that your claim was approved. Your feedback is sincerely valued.
Kind regards,
Oneplan.