RH
Rochelle H
1 reviews | Active since Mar 2021
14 Dec 2023, 18:10
I was a very frustra...
I was a very frustrated customer, but Nicole managed to keep me calm and assisted me in getting my things sorted out, Thank you Nicole
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Replies (1)
Oneplan Insurance's replyOfficial
14 Dec 2023, 18:17Hi Rochelle
Thank you for sharing your experience with us.
We would like to sincerely apologise for any frustration caused by the service you might have received, and we are glad to hear that you were assisted with patience by Nicole. Our team is fortunate to have service champions like Nicole who are committed to delivering excellent service to all our clients.
We are glad to hear that you are now sorted and encourage you to reach out to us should you need any further assistance.
Regards,
One Plan
Thank you for sharing your experience with us.
We would like to sincerely apologise for any frustration caused by the service you might have received, and we are glad to hear that you were assisted with patience by Nicole. Our team is fortunate to have service champions like Nicole who are committed to delivering excellent service to all our clients.
We are glad to hear that you are now sorted and encourage you to reach out to us should you need any further assistance.
Regards,
One Plan
Oneplan Insurance's reply14 Dec 2023, 18:17
Official
Hi Rochelle
Thank you for sharing your experience with us.
We would like to sincerely apologise for any frustration caused by the service you might have received, and we are glad to hear that you were assisted with patience by Nicole. Our team is fortunate to have service champions like Nicole who are committed to delivering excellent service to all our clients.
We are glad to hear that you are now sorted and encourage you to reach out to us should you need any further assistance.
Regards,
One Plan
Thank you for sharing your experience with us.
We would like to sincerely apologise for any frustration caused by the service you might have received, and we are glad to hear that you were assisted with patience by Nicole. Our team is fortunate to have service champions like Nicole who are committed to delivering excellent service to all our clients.
We are glad to hear that you are now sorted and encourage you to reach out to us should you need any further assistance.
Regards,
One Plan