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Isaac I

1 reviews | Active since Jul 2025

06 Aug 2025, 15:35

I wanted to take a moment to express my sincere gratitude to Nthabiseng Sithole for her prompt and efficient handling of my recent claim

I wanted to take a moment to express my sincere gratitude to Nthabiseng Sithole for her prompt and efficient handling of my recent claim. Her swift response and dedication to resolving the matter have not gone unnoticed, and I truly appreciate the urgency with which she stepped in to assist. Her efforts and the speed at which she managed to get things sorted out have significantly alleviated my frustration, and I am genuinely grateful for her professionalism and commitment. It is not every day that one encounters such a high level of service, and I wanted to commend her personally for her outstanding support. Thank you once again for your exceptional service.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply06 Aug 2025, 15:39
Official
Hi Isaac, 

Thank you so much for your heartfelt message and kind words about Nthabiseng. We're absolutely thrilled to hear that she was able to provide you with such prompt, professional, and effective assistance during your recent claim. 

At Oneplan, we take great pride in delivering service that truly makes a difference, and it means the world to us to know that Nthabiseng’s dedication helped ease your frustration and turned your experience into a positive one. 

We’ll be sure to pass on your appreciation to her, she’ll be delighted to know that her efforts had such a meaningful impact. 

Kind regards, 
Oneplan.